Service Culture.
Between customer experience, culture & transformation I’ve written 10 articles (will list and link them at the end of this…
Uncensored, Unencumbered and Unafraid!
Between customer experience, culture & transformation I’ve written 10 articles (will list and link them at the end of this…
One thing leads to another and that is how life happens, at times isolated events may seem connected in weird…
Digital transformation or digitization is right at the very top of business agenda today. All organization big and small, born…
All of us need to truly love something to exist meaningfully; it doesn’t have to be one thing. It can…
Email or call? Tea or Coffee? Exercise or another hour of peaceful sleep? Resigning right now or staying? Writing or…
Half a million people responded to a tweet from actress Alyssa Milano within 24 hours of her asking anyone who…
‘Culture eats strategy for breakfast’ I’m borrowing this line from a legendary business writer, if you’ve read him too, you’d…
“Innovation: why and how”, is the title of the article that I wrote last year in the month of June…
Balance, a situation in which different elements are equal or in the correct proportions to the extent of egalitarianism. Yes,…
When I came into being, our beloved country was 38 yrs old, & in its infancy .. 34 yrs fast…