Empathy & Organisations!
I won’t hold it against you if you accord less than warm reception when I go on to mention ‘empathy…
Uncensored, Unencumbered and Unafraid!
I won’t hold it against you if you accord less than warm reception when I go on to mention ‘empathy…
Hi People, How have you been? Thanks for your time and suggestions on the last article .. I appreciate every…
Hello Readers, Good to be back here. The last couple of weeks have been particularly busy given the fact that…
Agreement on the need to retain customer is easily arrived at, not too many views against this motion is voiced…
I’m certain that most of you will agree when I say, negotiating from a position of bureaucratic strength is easier…
The only thing ordinary about this man is perhaps his appearance; behind his humble attire, calm being & sweet smile…
Happy new year, people! I hope 2018 is treating you well. Earlier this week, I, kickstarted series of education session…
As we enter into the final week of 2017, I have to thank you for your continued support, I had…
Many of you wanted me to follow my blog : Customer Experience – It matters! ( http://lkstates.blogspot.in/2017/10/customer-experience-it-matters_28.html ) up with…
Dear Readers – You’ll find the tone and tenor of this write up cynical and even negative to some degree,…