Impediments to change
You won’t find very many disagreeing with the universality of the statement – “Change is the only constant and, yet,…
Decluttering : WorkPlace of the future!
I have to admit this, I was tempted to begin this write up with dictionary definition of ‘modern workplace’, a…
You need Omni-channel & More!
The relationship between a customer and a brand revolves around a multitude of interactions that happens between them in the…
Service Culture.
Between customer experience, culture & transformation I’ve written 10 articles (will list and link them at the end of this…
Transform digitally, NOW!
Digital transformation or digitization is right at the very top of business agenda today. All organization big and small, born…
Before Innovation ..
“Innovation: why and how”, is the title of the article that I wrote last year in the month of June…
Innovation : Why & How!
In the better part of the 20th century, the need for things to become smart was felt strongly as a…