Customer Feedback, should you care?
Many of you wanted me to follow my blog : Customer Experience – It matters! ( http://lkstates.blogspot.in/2017/10/customer-experience-it-matters_28.html ) up with…
Padmavati is not the only issue!
Dear Readers – You’ll find the tone and tenor of this write up cynical and even negative to some degree,…
Customer Experience – It matters!
It’ll be wrong to assume that organisations do not know how important customers are to them, at the end of…
Free Speech – Status check!
Absolutism is the virtue that applies to Freedom, if freedom is not absolute, It is anything but free! When it…
Decoding Modi
Narender Damodardas Modi – is not a mere placeholder, but a name that has earned itself a place in the…
Making of a BABA!
Before I begin, let me state this with a lot of conviction that I do not have anything against those…
Chaos & Clarity!
Clarity is one thing that human minds understand and desire the most – this is a proven fact! If I…
Gorakhpur – A rude reminder!
60+ kids died, in Gorakhpur, in an India that is preparing to celebrate its 70th Independence anniversary! It raises many…
Fear & Perception!
What is being smart? To some clever is smart to others wise is – between wise and clever one can,…
From the corner of my coffee table!
I’d have liked it to be a table of a bar filled with lights dancing to the tune played by…