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Category: Organisation Building

Things that go into the making of a great organisation!

**Integrity : Percept Vs Practice**

Posted on June 13, 2021January 9, 2022 by lavkush

What is to act with integrity? Why play by the rules? Why let ethics make a hard task even harder? No one seems to care, why should we? Should profitability not come before proprietary? We’re too small for such high ideals, don’t you think? Survival comes first, we will see, what to do with such…

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Antidote to insecurities

Posted on June 9, 2019 by lavkush

Do you know what is the funniest thing about insecurity? That it is a good thing and also a bad thing at the same time. Yes, you heard me right. And this my friends is not just an academic argument but also a practical one. Your disagreement with me at this stage of the article…

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Brand and Brand Builders

Posted on June 1, 2019 by lavkush

Brand gurus and marketing geniuses have defined brand comprehensively, leaving little scope for ambiguity or confusion for a postulant like me. Everyone is a consumer, we buy articles from sources we consider authentic within the reach of our presence and also in the grasp of our financial means. Every interaction with the product or service…

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Decide like Mahatma!

Posted on February 10, 2019January 9, 2022 by lavkush

Defining a decision is easy, let’s take the task of putting what is a good decision in a frame and how are they made, shall we? What separates a good decision from a bad one? Is it the richness of the information that is considered while taking the call? Or the ability to see the…

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Civility pays!

Posted on January 27, 2019 by lavkush

“Civility in the context of business is, first-world-feel-good bullshit”, is what I maintained, in the early part of my career, in the years when I was new to tasting success (promotion meant success to me back then, nothing more and nothing less. It doesn’t anymore though). As I bagged my first few elevations, I became…

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‘Culture eats strategy for breakfast’

Posted on September 30, 2018 by lavkush

‘Culture eats strategy for breakfast’ I’m borrowing this line from a legendary business writer, if you’ve read him too, you’d know he means it. Will reveal the name of the gentleman towards the end of the article. Not all business houses and leaders think as high of ‘culture’ or invest enough resources in setting it…

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Balance is a myth!

Posted on September 2, 2018 by lavkush

Balance, a situation in which different elements are equal or in the correct proportions to the extent of egalitarianism. Yes, that! Balance is one of the most commonly heard words from the wise. There is balance in ‘diet’, in posture, even between work and life; I’m here to argue otherwise. In absolute terms there is…

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Empathy & Organisations!

Posted on August 5, 2018 by lavkush

I won’t hold it against you if you accord less than warm reception when I go on to mention ‘empathy and organization’ in the same breath. For far too long, virtues, in general, have been getting a solid beating from their flashy cousin ‘numbers’ ( to do with top & bottom line, performance & other…

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From service to “Customer Experience” !

Posted on July 15, 2018 by lavkush

Hi People,  How have you been? Thanks for your time and suggestions on the last article .. I appreciate every minute that you spend on my blog and deeply care for the suggestions and recommendations that you make. Many of you have requested that I keep the customer experience series going. Your wish is my…

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Make hope your culture!

Posted on January 14, 2018 by lavkush

Happy new year, people! I hope 2018 is treating you well. Earlier this week, I, kickstarted series of education session for brilliant people in my team .. the objective was to get to know them better and give them a different perspective, some thought for them to ponder over! Four sessions to cover the entire…

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Outsourcing and BPO; the past and the future!

Outsourcing exists because economic inequality has been a persistent reality of our world, and as far as we can tell it is not going anywhere. Both futurists and economists believe that whilst growth infused inequality improves the lives of those on the weaker side of the economy too, in balance, but at the same time,…

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